• The Business Owner

Company Overview - ABS Ltd

Name: Martyn Arnold

Company Name: ABS Ltd

Position: Managing Director

Industry: Industrial and Commercial Heating

What does your company do?

Supply and install Radiant and Warm Air heating in commercial buildings. We also do repairs and maintenance.

What changes or challenges do you foresee for your company in the next three years?

Recovering from the effects of the Covid-19 pandemic and we are also moving to a new premises which I am sure will come with its own stresses!

Are you optimistic, realistic or pessimistic about 2021?

Optimistic, the only way is up.

What is the most important task you carry out each day?

To obtain new business and meeting prospective clients.

What is your company’s most important KPI?

To set reasonable targets given the current climate.

What positive effects has your company experienced during lockdowns?

Being able to visit areas that can be overlooked during the normal year.

What causes you the most stress in your business?

Nothing in particular, just the normal day to day of running a business!!

If you could instantly change one area or thing about your business, what would it be?


How would you rank the following in order of importance?

· Environmental · Strong financial data · Sales pipeline · Team communication · Social media

They are all as important as each other, though we have noticed in the recent years how social media is now more prevalent than ever.

What do you do to unwind?

I am a season ticket holder at Arsenal, so watching football. Walking our boxer dogs and when restrictions allow visiting our static home in Bude, Cornwall.